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Shoveling snow on a walk


Residents and businesses are responsible under City Bylaws to clear any accumulated snow from sidewalks located adjacent to their property as soon as possible to make sure pedestrians are safe.

  • Report un-shovelled sidewalks by email bylawcomplaint@surrey.ca or by calling 604-591-4370 with specific details of the location.
  • Report a snow or ice problem, or ask any questions about our snow and ice control operations by submitting your inquiry online or calling us at 604-591-4152.

Tips for Snow:

  • Shovel snow onto your lawn, adjacent snow piles or onto your lawn, not the street

During snow removal operations, the snow is ploughed toward the road-edge. Accordingly, this may result in some driveways and/or sidewalks being blocked by the ploughed snow where snow plough operations occur. We apologize for this inconvenience; however, in some cases this is unavoidable. Should this occur along your property frontage, please do not shovel snow from your driveway onto roadways as this may result in snowploughs pushing the snow back into your driveway and may contribute to vehicle access problems along your street. We recommend that you place snow onto your lawn or onto adjacent snow piles or onto your lawn. This may also present a hazard to motorists or cause vehicle access issues. In an effort to minimize these challenges, consider hiring a snow and ice removal contractor.

 

 

 

 

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    Park your vehicle along the curb during snowfall events

This ensures snow and ice operations are conducted in the most effective and efficient manner. If this is not possible, we ask that you please make an attempt at coordinating efforts with your neighbours to park vehicles along the same side of the street within your neighbourhood.

  • Keep garbage and recycling bins off roadways where snow ploughing may take place

Prolonged snowfall combined with icy conditions may result in delayed garbage and recycling collection. Should this occur, the City will make every effort to resume collection the following day, or allow residents to place double their weekly limit at curb-side the following week.

  • Keep catch basins free of debris, especially during melting conditions
 

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If you are aware that a catch basin exists in front of your property, please help us by ensuring to keep it clear especially during melting conditions. Blocked catch basins may result in excess accumulation of water along the road area, a situation that could become dangerous if it subsequently freezes. It may also result in flooding of adjacently properties depending on the extent of the blockage and the amount of melting snow.

Snow Clearing ContractorConfused smile:

Snow Removal & Landscaping (<- click)

Snow clearing services for commercial and large residential properties

Residents or businesses using this list will be advised that the City of Surrey has not negotiated any pricing with any of the contractors listed. In addition, the City does not warrant the work nor does it endorse any one of the contractors on the list. The cost of any service provided is to be established between the contractor and the customer. The customer will be responsible for providing payment directly to the contractor for any snow clearing service performed. The City will not act as an intermediary for any disputes relating to non paying customers or complaints of unsatisfactory work performed by the contractor. Also, the burden of risk shall be borne by the contractor with respect to carrying out services to residents. All contractors must also ensure appropriate levels of insurance coverage and required licensed.

 

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Watering restrictions are now in place for Metro Vancouver. If you are unaware of what this means and how this affects you, here is a document outlining the details: Watering Restriction Details

 

 

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